FAQ
For orders/inquiries e-mail Info@puttpunjabi.com
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SHIPPING & DELIVERY
- All Domestic Orders are shipped to the customer for free.
- Please Allow 3-5 days for your order to be shipped(We usually do it sooner).
- All orders are shipped with delivery confirmation.
- Shipping fees are not refundable under any circumstance.
- All orders are shipped within seven days of purchase. Excluding pre-orders.
- We ship Worldwide. International Shipping is $15.
RETURNS & REPLACEMENTS
- Returns will be accepted only if the return is sent within seven days of the delivery confirmation date.
- A full refund of the purchase price, excluding the shipping, will be made promptly upon receiving the merchandise in the same condition in which it was shipped.
- There are no refunds on items damaged in shipping. In that case, you must file a claim with the carrier.
- All packages are to be fully insured. You must notify us of any return so that we will be expecting your package. Returns that are sent without our prior knowledge will be refused.
- We do not refund shipping costs or credit card fees. They will be deducted from the total amount of your refund.
- Items on clearance can not be returned or exchanged.
- Send all returns to:
Putt Punjabi
1472 University Avenue
Berkeley, CA 94702